Shipping policy

1. Shipping Timeframes

Orders are typically processed and shipped within 7 business days of receiving payment. Please note that shipping times may vary based on the destination and the availability of the product. You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Costs

Shipping costs are calculated based on the weight of your order and the destination address. The applicable shipping charges will be displayed during the checkout process.

3. Domestic Shipping (Within [Country])

We offer domestic shipping services with estimated delivery times of 7 business days. Please note that these times are approximate and may be subject to delays beyond our control.

4. International Shipping

We proudly offer international shipping to various destinations. International shipping times may vary based on the destination and customs procedures. Customers are responsible for any customs duties, taxes, or fees imposed by their country.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your order using the provided tracking information.

6. Shipping Delays

While we strive to ensure timely delivery, please be aware that shipping delays may occur due to unforeseen circumstances such as customs processing, holidays, or other external factors. We appreciate your patience in such situations.

7. Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses. If a package is returned due to an incorrect address, additional shipping fees may apply for reshipment.

8. Lost or Damaged Packages

In the event that your package is lost or damaged during transit, please contact us at booksbybalas@gmail.com. We will work with the shipping carrier to resolve the issue and, if necessary, initiate a claim.

9. Order Cancellation or Modifications

Once an order has been placed, it cannot be canceled or modified. Please review your order carefully before completing the purchase.

10. Contact Information

If you have any questions or concerns regarding our shipping policy, please contact us at booksbybalas@gmail.com.