Privacy policy

1. Introduction

Welcome to Booksbybalas ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Make a purchase on our website.
  • Subscribe to our newsletter.
  • Contact us via email or other communication channels.
  • Participate in surveys, contests, or promotions.

The types of personal information we may collect include your name, email address, shipping address, and payment details.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders.
  • Sending newsletters and promotional materials.
  • Responding to your inquiries and providing customer support.
  • Improving and personalizing your experience on our website.
  • Conducting research and analysis to enhance our products and services.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the purpose of delivering our products or services.

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep your information confidential.

5. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and customize content. By using our website, you consent to the use of cookies.

6. Your Rights

You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us at booksbybalas@gmail.com.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

9. Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us at booksbybalas@gmail.com.